Privacy Policy

Last Revised 7/01/2022


Panorama Mortgage Group, LLC (“we”, “us”, “PMG” or “the Company”) d/b/a Alterra Home Loans, Americana Home Loans, Legacy Home Loans, Lone Peak Lending and Vision Mortgage Group operates,,, and websites and related mobile applications and engages in the solicitation, origination, servicing, and sale of mortgage loans (hereinafter referred to as “PMG Services”).

This Privacy Policy is meant to provide you with information regarding the collection, use, and disclosure of your personally identifiable information (“Personal Information”) when you use PMG Services and the choices you have associated with your Personal Information.  We use your Personal Information to provide and improve PMG Services, and we do not sell or rent it to other companies. By using PMG Services, you agree to the collection and use of your Personal Information in accordance with this Privacy Policy.

Please see our Privacy Notice for a full explanation of how we collect, use and share your Personal Information and what steps you can take to limit sharing of your Personal Information.

Because of the financial nature of our business, our websites are not designed to appeal to anyone under the age of 18. Therefore, we do not knowingly attempt to solicit or receive any information from children.

Types of Data Collected

While using PMG Services, we may ask you to provide us with certain Personal Information that can be used to contact or identify you.  This Personal Information may include, but is not limited to:

  • Email address;
  • First, middle and last name;
  • Phone number;
  • Address;
  • Social Security Number;
  • Employment information;
  • Financial information such as your income, assets, and liabilities, as well as information about your savings, investments, insurance, business;and
  • Cookies and Usage Data

We may also collect this information from other sources. These sources may include, among others, lead providers, employers, attorneys, banks, title insurers, government entities, insurance companies and credit reporting agencies. In addition, we collect phone contacts and images in the mobile app when you share the app.

Usage Data

We may collect information that your browser automatically sends whenever you visit one of our websites or when you access PMG Services by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access PMG Services with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking Cookies

We may send “cookies” to your computer primarily to enhance your online experience. “Cookies” are text files sent from a server and stored on your computer to assist in identifying you as unique customer and store your personal preferences as well as technical information. Cookies can be either stored on your computer until you delete them or last only until you close your browser.  You have the ability to accept or decline cookies.

Use of Data

We use the collected data for the following purposes:

  • To provide and maintain PMG Services;
  • To notify you about changes to PMG Services;
  • To contact you if there is a problem completing a transaction you requested or to discuss your account;
  • To allow you to participate in interactive features of PMG Services when you choose to do so;
  • To provide customer support;
  • To enable our financial services partners to implement automatic payments and funds transfers;
  • To gather analysis or valuable information so that we can improve PMG Services;
  • To monitor the usage of PMG Services;
  • To detect, assess, prevent and address technical and performance issues;
  • To conduct statistical analyses on visitors’ usage patterns and other aggregated data;
  • To deliver to you relevant advertising/promotional materials;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about (unless you have opted not to receive such information); and
  • For our affiliates’ everyday business purposes.

We may also use Personal Information as we believe to be necessary or appropriate for certain essential purposes, including:

  • To comply with applicable law and legal process;
  • To respond to requests from public and government authorities, including public and government authorities outside your country of residence;
  • To detect, prevent, or investigate potential security incidents or fraud;
  • To facilitate the functionality of our mobile applications and websites;
  • To enforce our terms and conditions;
  • To protect our operations or those of our affiliates;
  • To protect our rights, privacy, safety or property, security and/or that of our affiliates, you or others; and
  • To allow us to pursue available remedies or limit the damages that we may sustain.

Disclosure of Personal Information

To the extent permitted by law, your Personal Information may be disclosed to the following categories of third parties:

  • Our Affiliates
  • Service Providers
  • Investors
  • Government Entities
  • Marketing Providers
  • In connection with the essential purposes described above (e.g. to comply with legal obligations)

Service Providers

We may employ third party companies and individuals to facilitate PMG Services, provide PMG Services on our behalf, and/or perform services or assist us in analyzing how PMG Services are used (“Service Providers”). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

How We Respond to Do Not Track Signals

Website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that allow you to choose regarding the collection of Personal Information about your online activities over time and across third party websites, to the extent the operator engages in that collection. We do not track your Personal Information over time and across third-party websites and, therefore, this requirement does not apply to us.

Security of Personal Information

We employ industry recognized security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. Only those persons who need it to perform their job responsibilities are authorized to access your information. We take commercially reasonable precautions to protect your information and limit disclosure by maintaining physical, electronic and procedural safeguards in compliance with Federal Law.

Changes to This Privacy Policy

We may make changes to our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy to our website and updating the “last revised” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on our website.

For California Residents Only

For information on how PMG is complying with the California Consumer Privacy Act of 2018 (“CCPA”) and the rights it provides to California residents, please click here.

For Nevada Consumers Only

We are providing you this notice under state law. Pursuant to NRS Section 228.600(3) you may be placed on our internal Do Not Call List by calling 877-845-4805, visiting, or writing to Panorama Mortgage Group, LLC, Attn: Compliance, 6623 Las Vegas Blvd S, Suite F-200 Las Vegas, NV 89119. You may also obtain further information by contacting the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; E-mail:

Contact Us

For questions or concerns regarding this Privacy Policy or to update your Personal Information, you may contact us in the following ways:
To opt-out of receiving advertising or promotional communications, please visit

  1. Calling the Company at (877) 845-4805;
  2. Emailing us at;
  3. Writing to the Company, Panorama Mortgage Group, LLC, attn: Compliance Department, 6623 Las Vegas Blvd S, Suite F-200 Las Vegas, NV 89119


We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us in one of the ways described above.